From left, Mr. Jojo Uligan of the Contact Center Association of the Philippines, Senior Trade Representative Nicanor Bautista, Consul General Theresa Dizon-de Vega, DTI Undersecretary Nora K. Terrado, BOI Director Angelica Cayas and Mr. Vincent Remo of Advance World Solutions.  (Photo by NYPCG)

Amid consistent economic growth and a stable business environment in the Philippines, Consul General Ma. Theresa Dizon-de Vega together with Department of Trade Undersecretary, Industry Promotion Group, Nora K. Terrado and Philippine Senior Trade Representative Nicanor Bautista, invited prospective American health investors and executives to the Philippines during the recently held Philippine Healthcare Information Management (HIMS) Business Process Offshoring forum held at Kalayaan Hall, Philippine Center.

Undersecretary Terrado led a 17-company delegation from the Healthcare Information Management Association of the Philippines (HIMAP) who travelled from the Philippines to New York for the first leg of a multi-city roadshow, including Orlando, Houston and San Francisco, organized by the Department of Trade and Industry and its overseas offices, the Board of Investments (BOI) in cooperation with Philippine Consulates General in the U.S.

BOI Director Angelica Cayas also formed part of the delegation.

In New York, the forum attracted 50 American companies and individuals from the healthcare and medical insurance industry who listened to presentations by Terrado on Philippine economic updates, HIMAP President Cristina Coronel on Philippine offshoring opportunities and HIMS Roadmap 2022, as well as Philippine case study presentations on Revenue Cycle Management by Myla Rose Reyes (SPI Global); on Pharmaceutical/Life Science by Ma. Cristina Coronel (Pointwest Technologies Co.); on Health IT by Vincent Remo (Advanced World Solutions); and on Customer Service by Phil Taylor (KMC Solutions, USA).     

A testimonial presentation entitled A US Company’s Offshoring Experience in the Philippines was shared by Mr. John Chess. Managing Director, KMC Solutions, which was followed by a Third-party Assessment of Philippines as a leading location for HIMS Services by Sakshi Garg, Practice Director, Everest Group.


Undersecretary Nora K. Terrado delivers a presentation on Doing Business in the Philippines and the country’s economic outlook.  (Photo by NYPCG)

In her welcome remarks, de Vega expressed support for HIMS industry in the Philippines in light of its strategic importance to the country’s BPM industry and lauded the leadership of DTI and its collaboration with HIMAP that deepened competencies from simple encoding to higher-value services.

The Philippines’ HIMS sector grew by 41.03% (CAGR) or U.S.$1.3 billion since 2011.   

A networking reception during lunch hosted by the Philippine Trade and Investment Center (PTIC-New York) took place after the official morning program.

In the evening, de Vega tendered a dinner for the Philippine delegation at the Philippine Center.

The HIMS roadshow is designed to promote Philippines HIMS to U.S. stakeholders.

The delegation is also set to participate in the 2017 HIMS Annual Gobal Conference and Exhibition in Orlando, Florida from 19-23 February.

The event brings under one roof 1,200 exhibitors and 45,000 delegates from the Healthcare and IT industry.


Ms. Cristina Coronel and Mr. Vincent Remo respond to questions at the Forum while Ms. Judy Arteche-Car of the Philippine IT-BPO Council (seated) listens to the industry response.  (Photo by NYPCG)


Consul General Theresa Dizon-de Vega joined by the Consulate’s officers host a dinner for the Philippine Delegation headed by Undersecretary Nora K. Terrado.  (Photo by NYPCG)